RRS has spent the last eleven years
establishing benchmark levels of service in the ROI industry. We
have an average employee
retention rate of 5 plus years and growing. With the most
experienced staff in the industry, RRS can provide your facility
with a level of service far above what any competition offers.
Each staff member is trained and
certified via RRS's thorough training program. This training
covers all aspects of HIPAA as well as medical and insurance
file management and the latest electronic imaging technologies.
Well trained staff servicing your facility means you never need
to worry about how your files are being handled.
RRS utilizes the latest imaging software and
hardware whenever performing file duplication, this allows our
field service representatives to work in the most efficient
manner possible with little or no possibility for equipment
failure. Less equipment downtime and faster production speeds
means less interruptions to your your facility. Compact form
factors on our equipment allows our reps to work in confined
spaces and all of our scanning hardware operate at near silent
levels so as not to disrupt your patients or staff.
RRS turnaround time is the fastest
in the industry in part to our patented
processing system. RRS's Rapid Retrieval System allows all
requestors the ability to receive their records in as little as
12 hours from being copied. Customized tracking software allows
RRS to track and locate files instantly, this in conjunction
with our web based logging system gives you up to the minute
status of all requests processed from your facility 24 hours a
day 7 days a week.
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