At RRS Medical, we understand that every medical record is a patient on a healthcare journey, and

we are here to provide access to your information quickly, securely, and with kindness.

 Right Away

Use our secure portal to submit your request to access records

Request Your Records
Request Your Records

RRS Medical works with your doctor’s office and hospital for the express purpose of making the process of ordering medical records and getting forms completed quick, secure, and stress-free for you.  We have developed this safe, online medical record and forms requesting process to save you time and energy. 



Use our secure portal to submit your request to access records



Please have the following available before you begin:

For all requests

  • The name of your physician, their practice, and their physical address and/or email.

  • The physical address and/or email of the location you want your information sent.

  • Identification, such as a driver’s license, passport, or a government-issued non-driver identification card.

To ensure that your request process is uninterrupted, you will need the following pieces of information at your fingertips.  Having all your information ready before proceeding will eliminate stress and frustration.

Once you have completed the steps in the requesting process, an RRS Medical certified specialists gathers and compiles your appropriate files. They ensure that correct records or forms are compiled correctly and made ready for delivery.  When the above steps have been completed, you or the designated party will be notified and provided a PIN to securely access and download your documents.  

If you have any questions during the process, please feel free to contact the RRS Medical Customer Service line at: 

484-468-1299 or email us at  

Hear What Our Patients Think of Us


"Thank you for all your help and great customer service!!! Best company I have dealt with

in a while"


"Thank you so much, your office has been beyond helpful and hands down the most pleasant to work with! Thank you again"


"Your persistence in helping me get my records transferred helped me receive my treatment. I am so grateful to have some relief. You were so patient, kind, and sweet to me.


Empowering your patient's healthcare journey with innovation, security, and kindness