Empowering your patient's healthcare journey with

innovation, security and kindness

MEDIA, Pa.—March 9, 2021—RRS Medical, a provider of protected health information transfer technology and solutions, today announced that its release of information (ROI) services earned the highest possible level of “overall client satisfaction” in a newly released KLAS First Look

report (“RRS Medical: Responsive Partner for Release of Information Requests” 2).


BOSTON, MA, December 15, 2020 — The Association of Health Information Outsourcing Services (AHIOS), an organization of the leading health information management (HIM) outsourcing service companies who promote excellence in managing the risk and compliance issues around disclosure of Protected Health Information (PHI), announced the appointment of its new president, Zachary Perry, and its new executive committee.


Media, PA. March 11, 2020: On March 5, 2020, RRS Medical announced the acquisition of Quest Health Information Management Solutions. This acquisition combines extensive industry knowledge and innovative technology solutions to deliver a higher level of secure, protected health information (PHI) transfer services for healthcare providers and the patients they serve.


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Media, PA. September 16, 2019: Today, RRS Medical announces the launch of a better way to process your medical records requests. RRS Medical removes the challenges associated with antiquated manual processes and provides a centralized hub for your PHI requests and fulfillment.



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The new interoperability act recommends providers give patients information about their rights and risks in terms of providing access to their Electronic Health Information (EHI). Below is an outline to help you get started. Read More...

On February 20, 2020, the Centers for Disease Control and Prevention (CDC) published supplemental ICD-10-CM diagnosis coding guidelines related to the Coronavirus outbreak to help in the tracking. Read More...

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In my past position as a network Director of HIM, watching the number of requests grow exponentially each year was stressful for my staff and me. During certain times of the...

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Designated Record Sets (DRS) is patient information that is maintained by a provider that includes protected health information (PHI). Providers should be aware that...

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There is a common misconception that the physician practice medical records process follows the same workflow as the Hospital HIM department. The release...

Five Important Factors to Consider When Choosing Your Best ROI Partner


Law Firm

Preparing for the Cures Act:

Three Elements to Success

May 21, 2020 - Click to watch the recording now. 


From the HIM perspective, successful implementation and From the HIM perspective, successful implementation and organization require communicating and working on three different fronts. Understanding the three elements to tackle will support your overall goals and help you meet the impending deadlines.

Speaker: Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP

VP of Compliance and Education @RRS Medical


Legal Health Records and Designated Record Sets;

What's the difference and why should you care?

May 21, 2020 - Click to watch the recording now. 


Join Sue Chamberlain, VP of Compliance and Education, and learn why you need to know the differences between legal health records and designated record sets. 

Speaker: Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP

VP of Compliance and Education @RRS Medical


Surviving the Wave of Seasonal Audits

Here Is What You Need to Know!

August 21, 2019 - Click to watch the recording now. 


Learn about seasonal audits, what are they and why they are important. As a former HIM Director for both the hospital and practice setting, Sue brings a unique level of understanding to help you cut through the challenges and with practical information and tips.

Speaker:  Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP

VP of Privacy and Compliance @RRS Medical


Physician Practice ROI Compliance;

Ten risks you may have overlooked

March 21, 2019 - Click to watch the recording now. 


As health systems and hospitals expand and absorb physician practices, HIM Directors are tasked with managing release of information processes that may not have evolved to incorporate modern compliance practices. Limit your exposure by understanding the hidden challenges.

Speaker:  Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP

VP of Privacy and Compliance @RRS Medical

RRS Medical Employee Activities

RRS Medical employees volunteered their time to help"Our Closet," an organization who provides clothing to people in need. RRS helped with a variety of warehouse tasks such as sorting through donations and organizing clothing racks, so clothes could be donated. This was a great bonding experience and great way to give back to those in need.



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RRS Medical wanted to give back to our local community and the people within it. Over a three-day period, more than half of our employees dedicated their time to help pack holiday food boxes for those in need. We joined CityTeam and helped make the upcoming holidays a little more special for the less fortunate. Due to CityTeam and our volunteers, more than 2,000 families within our community will receive a food box this holiday season. Thank you to those that participated and dedicated their time!

RRS Medical is dedicated to the health and wellness of our employees. On Saturday, November 9, a group of employees participated in the 8th Annual Run for the Stripes 5k Run / 1-Mile Walk at the Philadelphia Zoo. The event was focused on raising awareness for research for neuroendocrine (NET) cancers. Congratulations to all that competed and completed the races! Thanks for being part of the RRS Medical team!

Need more details? Contact us.

If you have any additional medical records needs RRS Medical can provide service for, please contact us.