Secure PHI Transfer

With over 25 years of experience, RRS Medical is an expert in PHI transfer. Our team of dedicated CRIS certified service representatives is focused on supporting healthcare providers and their patients.

Streamlined processes, transparent in-depth reporting, and
 innovative technology to optimize your PHI Transfer experience

RRS Medical Secure PHI Transfer Benefits:

We continuously focus on perfecting the Secure PHI Transfer process to support providers and the patients they serve. We begin by hiring and training staff to treat patients and requesters like they are family. Leading technology, compliant practices, and performance reporting, create a seamless process of requesting and releasing medical records.


Our process reduces time spent on medical records and decreases the chance of costly breaches and HIPAA violations, so medical providers can focus on what’s most important: patient care.

Key Service Features:



Helping to facilitate the secure exchange of medical records is an integral part of a patient’s healthcare journey. Applying the strongest compliance standards designed to ensure that information is handled with the utmost care, requires ongoing industry knowledge, and employing a multitude of stringent steps for every medical record that is touched.

  • PHI Transfer Compliance Expertise

  • Eliminate record request workload burden

  • Support cost reduction initiatives

  • Improve patient experience

  • Optimal PHI transfer security

  • Easy to use technology to facilitate requesting, reporting, tracking and delivery

Customer Service

  • Return calls within 4 business hours

  • ​Representatives available M-F,  8 a.m. to 6 p.m. EST 

  • ​97% live answer rate

  • ​Real-Time support

Patient Services

  • Friendly, knowledgeable staff

  • ​Compliant practices safeguard patients' private information

  • ​Patients receive records in 5-7 days

Patient Education & Resources

  • Patient assistance at every step

  •  Web resources

  •  Handouts

  •  Educational media

Flexible Service Options

  • Multiple requesting options (electronic, fax, and mail)

  • ​Same day service available

  • ​Free access for continuing care

  • ​Records delivered in requested medium

Empowering patients’ healthcare journey with innovation, security, and kindness

"RRS Medical has been an invaluable Partner for over 10 years! We appreciate all their hard work and dedication to make sure our patients are getting the best customer service possible."

— Bill, CEO

Need more details? Contact us.

If you have any additional medical records needs RRS Medicalcan provide service for, please contact us.